Terms and Conditions

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Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BlankBox Coffee’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘BlankBox Coffee’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 171 Green Lanes, London, N16 9DB. Our company registration number is 08244773, registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Coffee Subscriptions

Standard subscriptions are £10 per month for a single box, containing two 150g bags (300g in total) of coffee from two different UK roasters. The subscription is a monthly rolling subscription and there is no obligation to remain subscribed for a set period of time.

Delivery Times

Deliveries will be in the first week of each month. If there are any delays, subscribers will be notified via e-mail. Deliveries are via 1st Class royal mail anywhere within Mainland UK. Delivery to any area outside of Mainland UK need to be arranged via e-mail before the subscription is made.

Cancellations

Subscriptions can be cancelled at anytime. If a subscription is cancelled by the 27th of the current month, no further payment will be taken and the subscription will be deemed cancelled. However, for cancellations from the 28th of the current month onwards, a final box will be sent as the payment would have already been processed. After this final box, the subscription will be deemed cancelled.

Refund Policy

If you are not happy with the coffee you have received, please get in contact with us at info@blankboxcoffee.com. We’ll ask you to return the coffee so we can evaluate it. Where we find that there is a problem with the quality of the coffee, a full refund will be made to you.

Website Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.